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Overheard at the Patient Experience Summit

The 2011 Patient Experience Empathy + Innovation Summit is Hosted by Cleveland Clinic This week we’re in Cleveland for the Patient Experience Empathy + Innovation Summit. Here’s a bit of what we’ve...

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Dog Owner Barks at Congress for Better Patient Communication

The ethical treatment of animals like the puppy above has Ken Farberstein wondering where he can get similar treatment for himself. BeforeIt’sNews.com – Ken Farbstein, author and former President of...

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ACO Regulations Turn Allies into Critics

Under the burden of new regulations, the future of ACOs is unclear. It seems that many groups that were once supportive of the program are now expressing deep reservations. Indeed, the discontent...

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Thought Health Literacy Month Was Great? There’s More…

Geri Baumblatt, Emmi Solutions Editorial Director and host of the Engaging the Patient Podcast series First, thanks to all of the contributors for a truly amazing month of thoughts and insights. From...

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Communications Training for Physicians: A Necessary Tool for Achieving a...

Featured Guest Blogger:James I. Merlino, MD James Merlino, MD Every day, physicians and other healthcare professionals around the globe spend hours and hours learning how to keep up with the latest and...

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